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Thank you for getting lit this year!

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We are always trying to find ways to stay agile and improve our team and services. Your feedback is our golden resource. Thank you in advance for sharing your thoughts and recommendations.

Let's talk about quality

(Just 9 questions) 

Lit Digital team is highly collaborative and always willing to help
The team puts high value in making sure our brand is represented well online
The team is professional and always willing to improve
The team is knowledgeable about our account not just the Account Manager
Reports are delivered on-time and the insights are valuable
Lit Digital is up to date on current trends and regularly provides and encourage strategic insights
The team is always looking after our brand
Lit Digital and our company are aligned in culture and philosophy
The team is nimble in responding to change and moving targets

How about deliverables

(Just 8 questions) 

Have we exceeded your expectations?
Have we demonstrated a clear understanding of your brand?
How satisfied were you with the timeliness of delivery?
Does our service fees accurately reflect our value?
Were we able to integrate our solutions to your pain points?
Are you happy with our output?
How satisfied were you with the timeliness of delivery?
Are internal stakeholders satisfied with our project?

What does 2023 look like for your brand

(Last part)

Which of these areas are you investing more this 2023?
Which social media channel/s are you investing more this 2023?
Are you staying LIT (partnering with us) this 2023?
How was your overall experience with Lit Digital Inc?
Would you recommend us to your peers?

Thanks for sharing your feedback with us!

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